These are the top Microsoft Support solutions to the most common issues experienced using Microsoft Exchange Server 2013 (updated quarterly).
1. Solutions related to Microsoft Outlook authentication prompt:
- Certificate Principal Mismatch
- Exchange 2013 System Requirements
- Exchange 2013 Client Access Server Configuration
- When, if and how do you modify Outlook Providers?
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
2. Solutions related to Outlook user connectivity issues:
- When, if and how do you modify Outlook Providers?
- Certificate Principal Mismatch
- Exchange 2013 Client Access Server Configuration
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Exchange 2013 Certificate Management UI
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
3. Solutions related to Outlook Anywhere (RPC over HTTPS):
- Certificate Principal Mismatch
- Exchange 2013 System Requirements
- Exchange 2013 Client Access Server Configuration
- When, if and how do you modify Outlook Providers?
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
4. Solutions related to inbound mail from the Internet:
- Use Telnet to Test SMTP Communication
- Exchange Remote Connectivity Analyzer
- DNS Query Failure Sensitivity
- Receive Connectors
- Configure Protocol Logging for POP3 and IMAP4
5. Solutions related to Exchange Setup fails or you receive an error message:
- "The parameter 'roles' is not valid" error message when try to uninstall the Exchange Server 2013 server role
- Exchange Server Deployment Assistant
- Install Exchange 2013 Using the Setup Wizard
- Exchange 2013 Prerequisites
- Deploy a New Installation of Exchange 2013
- Exchange 2013 Server Role Architecture