This is a collection of the top Microsoft Support solutions to the most common issues experienced using System Center Endpoint Protection 2012 (updated quarterly).
1. Solutions related to malware is not cleaned, detected, or quarantined:
- Endpoint Protection Client Help
- Troubleshooting Forefront Endpoint Protection
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Description of Forefront endpoint security definition updates
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- System Center 2012 Endpoint Protection Survival Guide
2. Solutions related to SCEP Client Problems:
- Using the MscSupport tool to collect data for troubleshooting
- Endpoint Protection Client Help
- Administrator Workflow for Endpoint Protection in Configuration Manager
- Endpoint Protection Client Help
- System Center 2012 Endpoint Protection Survival Guide
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Troubleshooting Forefront Endpoint Protection
3. Solutions related to Definition deployment issues:
- Endpoint Protection Client Help
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- Description of Forefront endpoint security definition updates
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection
4. Solutions related to Client Policy editing, policy deployment, or policy adherence:
- How to Create and Deploy Antimalware Policies for Endpoint Protection in Configuration Manager
- How to Create and Deploy Windows Firewall Policies for Endpoint Protection in Configuration Manager
- How to Manage Antimalware Policies and Firewall Settings for Endpoint Protection in Configuration Manager
- Custom Endpoint Protection threat overrides are missing
- Deploying the Client Software by Using the Command Prompt
5. Solutions related to Client Application compatibility (another application has problems):
- Using the MscSupport tool to collect data for troubleshooting
- Endpoint Protection Client Help
- Administrator Workflow for Endpoint Protection in Configuration Manager
- Endpoint Protection Client Help
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection