Here is a collection of the top Microsoft Support solutions to the most common issues experienced using Microsoft Lync 2013 (updated quarterly).
1. Solutions related to Sign on and authentication – External users:
- Configuring Reverse Proxy for Lync Server 2010 Mobility
- The New Remote Connectivity Analyzer
- LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues
- How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
- Deploying Mobility
- Lync downloads and updates
- Lync Server 2013 Best Practices Analyzer
2. Solutions related to Sign on and authentication – Internal users:
- The New Lync Connectivity Analyzer
- Certificate Requirements for Internal Servers
- Deploying Mobility - Resources and Tools for IT Professionals
- Lync downloads and updates
- Lync Server 2013 Best Practices Analyzer
- Description of the Microsoft Lync for Mac 2011 14.0.5 update
- Description of the Microsoft Lync for Mac 2011 14.0.7 update
3. Solutions related to GroupChat:
4. Solutions related to Service startup:
- Technet forums - Lync Server 2013 - Management, Planning, and Deployment
- Preventing Lync Server certificate expiration
- Lync downloads and updates
5. Solutions related to Viewing your Company Contact's Information (presence, contact card, status) and/or Initiate IM:
- LyncMD: Troubleshooting the Lync 2010 Address Book
- Presence status isn’t updated based on Exchange calendar in Lync 2013
- Lync downloads and updates